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Cellar Master
UK Free Phone
0800 977 8277
+44 (0) 1905 622 888
Support & Maintenance
We offer a full range of support contract options to our customers. As a
support customer you will also be kept informed of all updates and
enhancements made to your chosen software as and when they are released.
Support contracts are paid for on a monthly basis, collected by standing
order.
Telephone Support
This facility will give any member of your staff unlimited telephone access to our technical support staff to deal with operational problems as and when they arise. Our engineers have extensive experience in hardware and network diagnostics and maintenance, and our Sage Accounting support staff have comprehensive knowledge of the software and its applications. All of our technical support staff have commercial experience in their fields of expertise.
Remote
SupportRemote support enables our technical support staff to access your data from our offices through a secure VPN tunnel. This facility offers a number of benefits to your business:-
• No costly misunderstandings
• Faster diagnosis
• Reduced requirement for call out
solutions@bluestonecomputing.co.uk